Refund policy

Last Updated: June 5, 2026

Thank you for choosing Little Colour Co.

As our products are personalised and custom made to order, we do not accept returns or offer refunds for change of mind, incorrect selections, or customer-uploaded image quality issues.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery by emailing hello@littlecolourco.com.au

Please include:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging

If we determine that the product is faulty or incorrect, we will offer a replacement, store credit, or refund at our discretion.

Photo Quality

Customers are responsible for ensuring uploaded images are suitable for printing.

Little Colour Co. is not responsible for:

• Blurry images
• Pixelated images
• Screenshots with poor resolution
• Dark or low-quality photos

What you upload is what we print.

Handmade Variations

Small variations in colour, cropping, positioning and alignment are normal in personalised handmade products and are not considered defects.

Australian Consumer Law

Nothing in this policy excludes your rights under Australian Consumer Law.